Privacy Policy | SpeakLab

Last updated: 17 July 2026

1. Who We Are

SpeakLab ("SpeakLab", "we", "us", or "our") operates the website speaklabbyshayan.com and runs an in-person English Communication & Confidence Program in Lahore, Pakistan. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the choices you have.

2. Information We Collect

We collect information you provide directly to us, and some information automatically when you use our site.

Information you give us:

Your name, WhatsApp/phone number, and email address when you enroll, register your interest, book a free trial class, or contact us.
Any message or details you send through our contact form or on WhatsApp.
Answers, responses, and results you submit when you take our free English Level Test.
Messages you type into our free AI English Tutor in order to receive practice feedback.

Information collected automatically:

Basic technical data such as your device type, browser, approximate location, and pages visited, gathered through analytics tools to help us improve the site.

3. How We Use Your Information

To contact you on WhatsApp, phone, or email about enrollment, class schedules, payments, and your queries.
To reserve your seat and manage your registration in our program.
To provide your Level Test result and personalised report, and to power AI Tutor practice sessions.
To improve our website, program, and the experience we offer students.
To send you information about batches, offers, and updates (you can opt out at any time).

4. Tools and Services We Use

We use trusted third-party services to run our website and program. These providers process data on our behalf and have their own privacy policies:

Google Analytics & Google Tag Manager — to understand how visitors use our site.
Meta (Facebook) Pixel — to measure and improve our advertising.
Vercel — website hosting and performance monitoring.
Supabase — secure storage of enrollment, contact, and level-test records.
WhatsApp — to communicate with you directly.

5. Cookies

Our website uses cookies and similar technologies to make the site work, remember your preferences, and measure traffic. You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of the site function.

6. How We Share Information

We do not sell your personal information. We only share it with the service providers listed above so they can perform their functions, or when required by law. Our instructors and team access your details only to deliver the program and support you.

7. Data Retention

We keep your information only for as long as needed to provide our services, communicate with you, and meet our legal and record-keeping obligations. You may ask us to delete your data at any time (see below).

8. Your Rights & Choices

You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of promotional messages at any time. To make a request, contact us using the details below and we will respond within a reasonable time.

9. Children's Privacy

Our program is intended for students, graduates, and professionals. If you are under 18, please use our website and enroll only with the involvement of a parent or guardian.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after changes means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, contact us:

Email: info@speaklabbyshayan.com
WhatsApp: +92 301 4497532
Venue: Punjab Tianjin University of Technology, Lahore, Pakistan

This Privacy Policy is provided for general information and is not legal advice. For a business handling payments and personal data, we recommend having it reviewed by a qualified legal professional before you rely on it.